Product Warranty

PicSeePal Web-Based Product Warranty   

Effective Date: 2 years from purchase date

Thank you for choosing PicSeePal! We are committed to providing high-quality products and ensuring customer satisfaction. Below are the details of our web-based warranty process for your PicSeePal products.

 

1. Warranty Coverage

This warranty covers any defects in material or workmanship under normal use during the warranty period.

Products Covered:

  • PicSeePal Device
  • PicSeePal Snaps

 

2. Warranty Period

The warranty period begins on the date of purchase and lasts for two (2) years from that date. You will need to provide proof of purchase (such as an order confirmation or receipt) when making a claim.

 

3. What is Covered

During the warranty period, PicSeePal will repair or replace your product if it is defective due to faulty materials or workmanship. If the product cannot be repaired, we will replace it with the same or equivalent product at no cost to you.

 

4. What is Not Covered

This warranty does not cover:

  • Normal wear and tear.
  • Damage resulting from misuse, accidents, or unauthorized repairs.
  • Damage caused by external factors such as liquids, weather conditions, or improper storage.
  • Products without a valid proof of purchase.

 

5. How to Make a Warranty Claim

To make a warranty claim, please follow these steps:

1. Visit our Warranty Page: Go to [https://forms.gle/MC21Z7pZUdWYZ8cc8] and fill out the web form with the necessary details, including:

  • Your name and contact information.
  • Proof of purchase (upload your receipt or invoice).
  • A description of the issue or defect.

2. Submit the Form: Once you submit the warranty form, our support team will review your claim and get in touch within [7 days] for the next steps, which may include returning the product for inspection.

 

6. What We Will Do

After reviewing your warranty claim:

  • We will inspect the product to determine whether it is covered under warranty.
  • If the product is repairable, it will be fixed free of charge.
  • If repair is not possible, you will receive a replacement product or equivalent model.

 

7. Limitations and Exclusions

  • No Incidental or Consequential Damages: PicSeePal is not liable for any incidental or consequential damages resulting from the use of our products.
  • Non-Transferability: This warranty is only applicable to the original purchaser and is non-transferable.

 

8. Governing Law

This warranty shall be governed by and construed in accordance with the laws of New South Wales, Australia, and any disputes arising from this warranty shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

 

9. Contact Us

For further questions or support regarding your product or warranty claim, please reach out to us:

 

PicSeePal Customer Service
Email: hello@picseepal.com
Website: [www.picseepal.com]

 

 

 

 

 

Go To Warranty Form